Privacy Policy

  • We know that in this digital age, your privacy is important. This privacy policy reflects our commitment to protecting personal data and the choices we offer you about how your data is used. We encourage you to learn more about how we protect your information and how you can exercise your rights. In addition, our privacy policy covers our processing of data which may be personal to you.

  • We will review, update, and amend these policies from time to time consistent with our business needs and technology. We encourage you to check back periodically for new updates or changes. Your continued use of the service makes up your acceptance of any change to this Privacy Policy. We are the data controller of your information. We handle and process all data on behalf of our customers

  • This Privacy Policy describes how Domlii Inc. will gather, use, and maintain your Personal Information on the domlii.com. It will also explain your legal rights with respect to that information.

  • By using the Domlii Inc website or services, you confirm that you have read and understand this Privacy Policy, and our Terms (together referred to herein as the “Agreement”). The Agreement governs the use of domlii.com. Domlii Inc will collect, use, and maintain information consistent with the Agreement.

We recommend that you read this Policy in full to ensure you are fully informed. However, if you only want to access a particular section of this Policy, then you can click on the relevant link below to jump to that section.

Privacy Policy 1
What private data do we collect from the people who visit our website? 3
a) Contact Information: 3
b) Location data: 3
c) Profile data (master data): 4
d) Device information and access data: 4
e) Order information: 4
f) Communication data 4
g) Payment information: 5
h) Delivery information: 5
Data About Your Accounts on Other Services: 5
 Social Networking Data: 5
 Mobile Device Data: 5
When do we acquire information? 6
Automatically collected information about your use of our Services or tools, 6
How do we handle social signals? 7
Do Not Track 7
How do we use your details? 8
Behavioral Advertising 9
When we share personal information 9
Do we use 'cookies? 10
We use cookies to: 10
Types of Cookies we use 11
Google Analytics 12
Facebook Pixel 14
According to caloppa, we agree to the following: 15
Coppa (children online privacy protection action) 15
Your Legal Rights 15
You may have the following rights: - 15
A. Request access 16
B. Request correction 16
C. Request deletion 16
D. Object to processing 16
E. Request restriction 16
F. Request the transfer 16
G. Withdraw consent 17
How do we protect your details? 17
Can-spam act 18
We accumulate your email to be able to: 18
Limitation of liability 18
Indemnification 18
Governing Law and Jurisdiction 19
Changes to this privacy notice 19
Contacting us 19

What private data do we collect from the people who visit our website?
In the following description of our processing activities, we refer in each case to categories of personal data. A category includes several personal data, which are usually processed together for the purposes.
Personal data is information that can identify you or even make you identifiable.
We generally process the following categories of personal data for the following reasons:

Contact Information:
Name, address, telephone number, email address, your ID from any social media (if applicable).
Reason:
If you contact us, we collect this data because we need to know who we are talking to and what we have been talking about so that we can help you with your reason for contacting us. This also applies if you leave comments on social media on our fan pages. We do not combine this data with your profile data on our platform, but we can still identify you by your social media ID.

Location data:
Address, Postcode, City, Country, Longitude, Latitude
Reason:
We need these data to be able to deliver your orders. We create the longitude and latitude automatically to be able to process your delivery address in our other linked systems, such as our Rider app, and to display your address to our riders or riders of restaurants.

Profile data (master data):
Name, email address, password, telephone number, delivery addresses, interests, demographic data (age, delivery address)
Reason:
This data is your master data, which we absolutely need for our services. Without an email address / telephone number and a password, you cannot create a profile. Together with your name, this is your master data. We need your age to ensure that you are not a minor.

Device information and access data:
Device ID, device identification, operating system and corresponding version, time of access, configuration settings, information on Internet connection (IP address)
Reason:
With each access this information is stored by us for technical reasons. We also use parts of this information to detect suspicious behavior at an early stage and to avert damage.

Order information:
Order history, selected restaurants, invoices, order ID, comments on orders, information on payment method, delivery address, successful orders, and cancelled orders
Reason:
Each time you place an order, this information will be added to your profile. You can view all this information in your profile at any time. The information should give you an overview of your own interests and previous orders. We will also use the same information to improve our services. In addition, we will anonymize this information when you request a deletion or when your profile becomes inactive to continue to use this information in an anonymized form to optimize our services.

Communication data
Name, email address, telephone number, device ID
Reason:
If you would like to receive a newsletter, an SMS, or an in-app push notification from us, we need certain information to send you the messages. Instead of addressing you with "Hey You", we find it more customer friendly to address you with your name. This category of personal information is also used by us to contact you, for example, if a product cannot be delivered and we want to offer you an alternative instead.

Payment information:
Payment method, pseudonymized credit card information
Reason:
We need this information to track your payments and assign them to the orders you have placed.

Delivery information:
Name, delivery address, phone number, order ID
Reason:
In accordance with the principle of data minimization, we only provide our riders and restaurants with the information that they need from you to prepare and deliver your order.
Data About Your Accounts on Other Services:
We may obtain certain information through your social media or other online accounts if they are connected to your Domlii Inc account. If you login to via Facebook or another third-party platform or service, we ask for your permission to access certain information about that other account. For example, depending on the platform or service, we may collect your name, profile picture, account ID number, login email address, location, the physical location of your access devices, gender, birthday, and list of friends or contacts.
Social Networking Data: We may access personal information from social networking sites, and apps, including Facebook and Google, which may include your name, your social network username, location, email address, age, gender, profile picture, and any other public information. If you do not want us to access this information, please go to the specific social networking site and change your privacy settings.
Mobile Device Data: If you use our website via a mobile device or app, we may collect information about your mobile device, including device ID, model and manufacturer, and location information.

When do we acquire information?
We get data from you when you get enlisted on our site, respond to an audit, give us reactions on our items or enter information on our site. Below are the examples:
To register on our website to get updated about services or to buy goods.
To create your account on the website (e.g., your name and email address)
To process your orders via our online services (e.g., your name, address, date of birth, and payment details)
To send you our email newsletter and other automated email correspondences.
To make proposals and suggestions to you about merchandise or administrations that might hold any importance with you.
Automatically collected information about your use of our Services or tools,
This information is registered automatically with the visit by own configuration or manual of each tool on the website
When you visit, connect with, or utilize our service, we may gather, record, or create specific specialized data about you. We do so either autonomously or with the assistance of third gathering Service Providers, including using "cookies" and other following innovations.

Such data comprises of availability, specialized and collected utilization data, for example, IP locations and general areas, gadget data (like sort, working framework, cell phone id, program form, region and language settings, Browser Information, Geographic location, Time of Visit, Referring site, applications or service, search engine utilized), date and time stamps of use, the and pixels introduced or used on such gadget and the recorded movement (meetings, clicks and further cooperation's) of Visitors and Users regarding our Service. for purposes including examination, service-, tasks, and business quality control and enhancements, and record-keeping purposes.
This is to improve the website, services, and security, among which we include security inspection by the administration of the website and third parties.

How do we handle social signals?
In Short: Yes, if you choose to register or log in to our website using a social media account, we may access certain information about you.
Our Sites offers you the ability to register and log in using your third-party social media account details (like your Facebook or Google logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture, as well as other information you choose to make public.
We will use the information we receive only for the purposes described in this privacy policy or that are otherwise made clear to you on the Sites. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy policy to understand how they collect, use, and share your personal information and how you can set your privacy preferences on their sites and apps.

Do Not Track
Currently, various browsers — such as Internet Explorer, Firefox, and Safari — offer a “do not track” or “DNT” option that relies on a technology known as a DNT header, which sends a signal to Web sites’ visited by the user about the user's browser DNT preference setting. Domlii Inc does not currently commit to responding to browsers' DNT signals with respect to the Company's Web sites, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. Domlii Inc takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.

How do we use your details?
We may utilize the data we procure from you when you enlist, make a buy, join our bulletin, respond to an examination or promoting correspondence, peruse the site, or utilize specific other site includes in the following ways:
Create your account; and
Deliver meals purchased by you to you; and
Correspond with you; and
Compile anonymous statistical data for our own use or for a third party's use; and
Assist law enforcement as necessary; and
Prevent fraudulent activity on our website or mobile app; and
Analyze trends to improve our website and offerings.
To fulfill or meet the reason you provided the information
For marketing and promotions.
To create, maintain, customize, and secure your account with us.
To provide you with support, to communicate with you and respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
To help maintain the safety, security, and integrity of our site, services, databases, and other technology assets and business.
For testing, research, analysis, and product development, including to develop and improve our site and services.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
To prevent illegal activity, fraud, and abuse.
Where we must play out the agreement we are going to go into or have gone into with you
To help our site that will be ready to serve you better.
To allow us to brought administration you up in furnishing a response to your client assistance demands.

Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site.

When we share personal information
Once your personal information is collected, as detailed above, we may share it with third parties for various reasons, among them email delivery, data hosting, analytics, payment processing and content streaming. These services may collect browsing data that includes IP addresses, referring pages, and users’ movements as they navigate the Website. Other third parties help us with our marketing efforts including sending and analyzing our marketing efforts by measuring whether recipients have opened an email and clicked on any content within it.
When we share your personal information with a third party, we require that third party to protect the information consistent with this Statement and limit its use of the information to performing the services they provide to us. For example, when we share personal information with payment processors or presenters of web seminars, its use is limited to providing that service.

Do we use 'cookies?
Yes. Cookies are small documents a site or its provider exchanges to your computer's hard drive through your browser (if you allow) that permit the site's or service provider's systems to identify your internet browser and capture please remember certain information. For example, we use cookies to help us keep in mind and process the things in your shopping cart software. Also, they are used to help us understand your requirements based on prior or current site activity, which permits us to offer you improved upon services.

We use cookies to:
Understand and save user's tastes for future views or visits of our site.
Keep an eye on advertisements.
Compile aggregate data about site traffic and site connections to provide better site activities and tools in the foreseeable future.
We might also use third-party services that monitor these details on our behalf.
If you change cookies off, many of the features that produce your site experience better might not exactly function properly. It will not impact the user's experience, which builds your site experience better and might not function properly.

Types of Cookies we use

Mandatory Cookies
required cookie empowers you to explore the website and utilize its features, for example, getting to get secure areas of the site and using services at our website. If you have decided to recognize yourself to the website, the company may put on your program cookie containing an encoded, one-of-a-kind identifier. These cookies permit the company to extraordinarily recognize you when you are signed into the Web site.
Focus or Targeting cookies
Site may in some cases use cookie conveyed by outsiders to show you promotions for Website items and administrations that we think may intrigue you on any gadgets you may utilize and to follow the exhibition of Company notices. For instance, in these cases, cookie recall data, for example, which programs have visited the Company's Web locales. The data gave to outsiders does exclude individual data, yet this data might be re-related with individual data after the company gets it. If the website is utilizing one of its own cookie related items on our own website, at that point a cookie identified with promotions may show up on our Web webpage under the website.
Performance Cookies
Performance Cookies permit the Company's Web destinations and Services to recollect data you have entered or decisions you make, (for example, your username, language, or your area) and give upgraded, closer-to-home highlights. These Cookies additionally empower you to improve your utilization of Domlii Inc's Web site and Services after signing in. Performance Cookies may likewise be utilized to improve how the Company's Website and Services work and perform, to upgrade and redo your associations with the company, and to assist us with furnishing you with more pertinent messages, including promoting interchanges. These Cookies gather data about how Visitors utilize our Web destinations and Services, including which pages guests go to frequently and if they get blunder messages from specific pages.  Domlii Inc may utilize its own innovation (under the Domlii Inc brand name) or outsiders to follow and examine use and volume factual data from Visitors, Attendees, and Customers, to give upgraded associations and more pertinent correspondences, and to follow the presentation of the company's commercials.
Google Analytics
We use Google Analytics to investigate the utilization of our site of users and visitors. Google Analytics assembles data about site use through cookies. The data assembled identifying with our site is utilized to make reports about the utilization of our site.
General Use
Understand client's desires for future perspectives or visits of our site.
You have the choice to accept or reject cookies for the website and at whatever point a cookie has been coordinated, or you can choose to deliberately kill all cookies. You can play out that through your internet browser settings if you are using chrome.
On the off chance that you change cookies off, some of the features that produce your site experience better may not actually work appropriately. It won't affect the client's experience that delivers your site experience better and may not actually work appropriately.
According to caloppa, we agree to the following:
Users can visit our site anonymously.
Once this online privacy policy is established, we will put a link to it on our website, on the first significant web page after getting into our website.
Our ONLINE PRIVACY POLICY link includes the term 'Privacy' and can certainly be on the page given above.
You'll be notified of any ONLINE PRIVACY POLICY changes:
Via Email
Coppa (children online privacy protection action)
With regards to the assortment of private information from children under age 13 years, the Children's Online Privacy Protection Act (COPPA) puts parents in charge. The Federal Trade Commission, United States' consumer safety firm, enforces the COPPA Guideline, which spells out what providers of websites and online services should do to safeguard children privatizes and security online. For more Details click on the link
https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/childrens-online-privacy-protection-rule

Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data.

You may have the following rights:
Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request deletion of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
If you want us to establish the data's accuracy.
Where our use of the data is unlawful, but you do not want us to erase it.
Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
You have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you.
How do we protect your details?
We have implemented industry-accepted administrative, physical, and technology-based security measures to protect against loss, misuse, unauthorized access, and alteration of personal information in our systems. We ensure that any employee, contractor, corporation, organization, or vendor who has access to personal information in our systems is subject to legal and professional obligations to safeguard that personal information.
We use regular Malware Scanning.
Your individual information is comprised behind secured systems and is merely accessible by a restricted number of folks who've special access privileges to such systems and must keep the information confidential carefully. Furthermore, all very sensitive/credit information you resource is encrypted via Secure Socket Layer (SSL) technology.
We implement several security measures whenever a user gets into, submits, or accesses their information to keep up the protection of your individual information.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or form of electronic storage is 100 percent secure. Therefore, we cannot guarantee its absolute security.
Domlii Inc prohibits unauthorized access or use of personal information stored on our servers. Such access is a violation of law, and we will fully investigate and press charges against any party that has illegally accessed information within our systems.
Can-spam act
The CAN-SPAM Act is a regulation that sets the guidelines for commercial email, establishes requirements for commercial announcements, offers recipients to have emails ceased from being delivered to them, and spells out hard fines for violations.
We accumulate your email to be able to:
Send information, react to questions, and/or other demands or questions
To maintain compliance with CANSPAM, we consent to the next:
Not use untrue or misleading subject matter or email addresses.
Identify the concept as an advertisement in some realistic way.
Include the physical address of our site headquarters or business
Screen third-party email marketing services for conformity, if one can be used.
Honor opt-out/unsubscribe demands quickly.
Allow users to unsubscribe utilizing the link at the bottom of every email.
If anytime you want to unsubscribe from receiving future email, you can email us at by using contact form at our website domlii.com and we'll immediately remove you from ALL communication.
Limitation of liability
Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages so some of the above limitations may not apply to you.
We make no legal representation that the website or goods are appropriate or available for use in locations outside Canada. You may access the website from outside Canada.at your own risk and initiative and must bear all responsibility for compliance with any applicable foreign laws.
Indemnification
Upon visiting this website you agree release, indemnify, defend and hold harmless Domlii Inc and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys' fees and expenses, of third parties relating to or arising out of your use of the website content; your use of the goods; your violation of any provision of these terms; any unauthorized information or data you supplied to us. You will have sole responsibility to defend us against any claim, but you must receive our prior written consent regarding any related settlement.

Governing Law and Jurisdiction
This website originates from Canada. The laws of Canada. without regard to its conflict of law principles will govern these terms to the contrary. You, hereby agree that all disputes arising out of or in connection with these terms shall be submitted to the exclusive jurisdiction of Canada. By using this website, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding, or claim arising under or by reason of these terms. You hereby waive any right to trial by jury arising out of these terms.

Changes to this privacy notice
We reserve the right to alter this privacy notice at any time. Such alterations will be posted on our website. You can also obtain an up-to-date copy of our privacy notice by contacting us.

Contacting us
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may do so via the contact us or email us at privacy@domlii.com

Domlii Inc.

Canada


This document was last updated on November 23, 2021